Facts & Figures about AI and Complex Change

May 12, 2024

• 75%: Percentage of people already using AI at work. (Microsoft)
• 46%: Percentage of people already using AI at work who started using it less than 6 months ago. (Microsoft)
• 90%: Percentage of AI users who say AI helps them save time. (Microsoft)
• 85%: Percentage of AI users who say AI helps them focus on their most important work. (Microsoft)
• 84%: Percentage of AI users who say AI helps them be more creative. (Microsoft)
• 83%: Percentage of AI users who say AI helps them enjoy their work more. (Microsoft)
• 78%: Percentage of AI users who bring their own AI tools to work. (Microsoft)
• 52%: Percentage of AI users at work who are reluctant to admit to using it for their most important tasks. (Microsoft)
• 53%: Percentage of of AI users at work who worry that using it on important work tasks makes them look replaceable. (Microsoft)
• 79%: Percentage of leaders who agree their company needs to adopt AI to stay competitive. (Microsoft)
• 59%: Percentage of leaders who worry about quantifying the productivity gains of AI. (Microsoft)
• 60%: Percentage of leaders who worry their organization's leadership lacks a plan and vision to implement AI. (Microsoft)
• 66%: Percentage of leaders who say they would not hire someone without AI skills. (Microsoft)
• 71%: Percentage of leaders who say they'd rather hire a less experienced candidate with AI skills than a more experienced candidate without them. (Microsoft)
• 77%: Percentage of customers who expect to interact with someone immediately when they contact a company. (Salesforce)
• 47%: Percentage of customers who are willing to pay extra for better customer service. (Salesforce)
• 88%: Percentage of customers who say good customer service makes them more likely to purchase again. (Salesforce)
• 53%: Percentage of customers who say generative AI will help companies better serve customers. (Salesforce)
• 84%: Percentage of IT professionals who say generative AI will help companies better serve customers. (Salesforce)
• 53%: Percentage of sales professionals who say generative AI will help companies better serve customers. (Salesforce)
• 89%: Percentage of customers who say it's important to know when they are communicating with AI or a human. (Salesforce)
• 80%: Percentage of customers who say it's important for a human to validate the output of AI. (Salesforce)
• 37%: Percentage of customers who trust AI to be as accurate as a human. (Salesforce)

May 4, 2024

• 47%: Percentage of CEOs who say that investing in technology, including AI, to improve growth and productivity is a top priority in the next 12 months. (EY)
• 45%: Percentage of CEOs who say that enhancing data management and cybersecurity is a top priority in the next 12 months. (EY)
• 15%: Percentage of CEOs who say investing in their employees through training and re-skilling is a top priority in the next 12 months. (EY)
• 30%-32%: Percentage of CEOs who say investing in technology, AI, and data without also training and re-skilling people is a top priority in the next 12 months. (EY and Artificiality)
• 78%: The percentage of hiring managers who say their company will lay off recent graduates due to AI use. (Intelligent.com)
• 69%: The percentage of hiring managers who believe that AI can do the work of a recent college grad. (Intelligent.com)
• 57%: Percentage of people who believe companies are adding AI assistants to customer service in order to cut costs, not improve service. (Callvu).

April 28, 2024

• 20%: The percentage of revenue BCG says will come from AI consulting in 2024. FT
• 40%: The percentage of revenue BCG say swill come from AI consulting in 2026. FT
• $220,000,000: The Netherlands' pledge towards developing responsible and ethical AI systems. TechReport
• $1,800,000,000: Canada's recente investement in the country's AI sector (in USD). Reuters
• $1,500,000,000: Microsoft's investment in UAE-based G4w. Microsoft
• $100,000,000,000: The planned cost of Stargate, the data center partnership of Microsoft and OpenAI. Reuters
• 150: The number of AI pilots at the US General Services Administration. FedScoop
• 132: The number of different generative AI tools and technologies being used by the US General Services Administration. FedScoop
• 72%: The percentage of students who say they would like some help from adults in learning how to use different tools. AutomatED
• 51%: The percentage of students who use AI on a weekly basis. AutomatED
• 8%: The percentage of students who feel confident in their knowledge of AI. AutomatED

April 21, 2024

• 59%: The growth in the number of GitHub AI projects from 2022 to 2023. (Stanford) 
• 63%: The growth in the number of AI patents granted from 2021 to 2022. (Stanford)
• $78,000,000: The estimated cost to train OpenAI GPT-4. (Stanford)
• $191,000,000: The estimated cost to train Google Gemini Ultra. (Stanford)
• 34%: The percentage of European organizations which identified fairness risks as relevant to their AI adoption strategies. (Stanford)
• 20%: The percentage of North American organizations which identified fairness risks as relevant to their AI adoption strategies. (Stanford)
• $400: The cost to create Countercloud—an experiment with a fully automated, agentic AI system for creating disinformation including sourcing content, writing counter content, and posting comments and social to support the counter content. (Countercloud)
• 79%: The percentage of Fortune 500 companies which mentioned AI in earnings calls in 2023, up from 53% in 2022. (Stanford)
• 1,812: The number of newly funded AI companies funded in 2023. (Stanford)
• 129: The number of AI-related medical devices approved by the FDA in 2022, up 12% since 2021. (Stanford)
• 80%+: The percentage of enterprise data is inaccessible because it’s trapped in unstructured file formats or document stores like your email inbox. (Menlo Ventures)
• 42: ChatGPT confirms! The answer IS 42!

April 14, 2024

• 68%: The percentage of research study participants who chose to submit ChatGPT writing without editing. (MIT)
• $1: The high end of the range paid by big tech platforms per image to train generative AI models. (Reuters)
• 90%: Percentage of generative AI cloud unicorns that are Google Cloud customers. (Google)
• 1,000,000: Number of tokens supported in the Gemini 1.5 Pro context window. (Google)
• 1: Number of hours video supported in the Gemini 1.5 Pro context window. (Google)
• 11: Number of hours of audio supported in the Gemini 1.5 Pro context window. (Google)
• 30,000: Number of lines of code supported in the Gemini 1.5 Pro context window. (Google)
• 700,000: Number of words supported in the Gemini 1.5 Pro context window.(Google)
• 3,000,000,000: Number of Google Workspace users. (Google)
• 10,000,000: Numbrer of paying Google Workspace customers. (Google)
• 70%: Percentage of enterprise users who use generative AI suggestions after selecting “Help me write” in Google Docs or Gmail. (Google)
• 75%: Percentage of enterprise users who insert generative AI created slides into presentations after asking AI to create them in Google Slides. (Google)
• 69: Number of languages supported for translation in Google AI Meetings and Messaging Add-ons. (Google)
• $11,000,000: Stability AI’s projected revenue in 2023. (Deeplearning.ai)
• $153,000,000: Stability AI’s projected costs in 2023. (Deeplearning.ai)
• $99,000,000: Stability AI’s cloud costs with Amazon Web Services, Google, and CoreWeave. (Deeplearning.ai)